Privacy Policy

At Floren Family Farms, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our farm, website, or participate in our events.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number (if you sign up for workshops, reservations, or newsletters).
   
• Payment Details: If you make a purchase, we process payments securely through trusted third-party payment processors.
   
• Visitor Information: Photos or videos taken at the farm for promotional purposes (with your consent).
   

Your information is used to:
✔ Process bookings, purchases, and registrations for farm events and workshops.
✔ Send important updates about events, weather conditions, or farm hours.
✔ Improve our services and customer experience.
✔ Share promotions, special offers, or farm news (only if you opt-in).

• We never sell or trade your personal information.
• Your data is stored securely and used only for its intended purpose.
• We may share necessary information with third-party services (e.g., payment processors, email marketing tools) to facilitate transactions and communication.
   

• By attending our U-Pick events, workshops, or farm activities, you acknowledge that photos or videos may be taken for promotional use (social media, website, marketing materials).
   
• If you prefer not to be photographed, please notify us upon arrival.
   

By visiting Floren Family Farms, you acknowledge and accept the following conditions:

• Assumption of Risk: Outdoor farm environments come with inherent risks, including but not limited to uneven terrain, wildlife encounters, weather conditions, and agricultural equipment. Visitors assume all risks associated with participation in farm activities.
   
• Weather & Event Modifications: Due to New Mexico’s unpredictable weather, outdoor events are subject to change, rescheduling, or cancellation for safety reasons. No refunds will be issued due to acts of nature beyond our control.
   
• Liability Waiver: Floren Family Farms is not responsible for injuries, lost or damaged property, or allergic reactions that may occur during visits or participation in farm activities.
   
• Alcohol & Safety Policies: If alcohol is served at any event, guests must be 21+ and consume responsibly. The farm reserves the right to refuse service or remove individuals who pose a risk to themselves or others.
   
• Pet Policy: While we love animals, outside pets are not permitted unless explicitly stated for a specific event.
   
• Compliance with Local Regulations: All guests must follow Otero County and New Mexico health & safety regulations while on the property.
   

• You may opt out of marketing emails at any time by clicking “unsubscribe.”
   
• If you wish to update or delete your information, contact us at [Insert Contact Email].
   
• We comply with all applicable privacy and liability laws in New Mexico and will update this policy as needed.
   

For any questions regarding our Privacy Policy or venue rules, please reach out to: florenfamilyfarms@gmail.com

By visiting our farm, participating in activities, or using our services, you acknowledge and agree to this Privacy Policy and its associated terms.

Thank you for supporting Floren Family Farms! 💜